Alden Estates of Naperville Violations & Ratings

Knowing a facility’s past is crucial when searching for a nursing home in Naperville. Alden Estates is a large institution with over 200 beds, providing innovative therapies and luxurious amenities to short-term patients and long-term residents. Often, a resident who has just completed a hospital stay ends up at this nursing home in Illinois. However, this center does not have a perfect record of quality care.

Administration staff and nurses at Alden Estates of Naperville have failed patients in the past, resulting in abuse or neglect. If you or a family member are the victims of nursing home abuse or neglect, you have the right to pursue compensation for legal damages suffered. Contact our Naperville nursing home abuse legal team to become more informed about the claims process.

Quick Overview

• Facility Name: Alden Estates of Naperville, Inc.
• Address: 1525 South Oxford Lane, Naperville, IL 60565
• CMS Overall Rating: 1 out of 5 stars
• CMS Health Inspection Rating: 2 out of 5 stars
• CMS Staffing Rating: 1 out of 5 stars
• CMS Quality Measures Rating: 3 out of 5 stars
• Federal Fines in Last Three Years: 2 fines totaling $14,300
• Payment Denials by Medicare in the Last 3 Years: 0
• Consumer Alert: No consumer alert
• Total Bed Capacity: 203
• Ownership Type: For-profit corporation [1]

Nursing Home Overview

This nursing home in Naperville, IL, specializes in transitional care. The facility focuses on a holistic approach to medical care, which includes luxurious accommodations, indulgent amenities, wonderful room options, and industry-recognized therapeutic treatments. Both Medicare and Medicaid are accepted at this facility. 

Unfortunately, Alden Estates of Naperville does not have a perfect record of quality service for every patient and resident. Numerous violations have been uncovered during inspections or through complaint reports filed by victims of abuse or neglect. 

Naperville Alden Estates CMS Rating

The Centers for Medicare and Medicaid Services is a federal entity overseeing nursing homes in the United States. The CMS created a five-star rating system to assess each facility to ensure consumers have the information they need when choosing a nursing home. A CMS rating considers multiple factors, including health inspections, staffing, and quality measures. A one-star rating is much below average, a three-star rating is average, and a five-star rating is much above average. 

The overall rating for Alden Estates is one star. This aggregate score is based on a two-star rating for health inspections, a one-star rating for staffing, and a three-star rating for quality measures. While the quality of service may be higher at this facility, the staff cannot fulfill all the care needs of those temporarily living there. 

Only two fines, totaling $13,400, have been levied against the nursing home in the last three years. Some of the biggest issues are the high rate of patients ending up in the ER and the higher volume of complaints about care than expected. 

Services Provided

This Illinois nursing home offers numerous programs for patients and residents. Here are some services you can expect from the staff and property at Alden Estates of Naperville.

• Short-term rehabilitation
• 24-hour skilled nurse availability
• Assistance with daily living activities like bathroom activities, eating, grooming, and dressing
• State-of-the-art care equipment
• Orthopedic, pulmonary, cardiac, and neuro stroke rehabilitation
• Restaurant dining
• Private room and semi-private room options
• Personalized care treatment plans
• Alzheimer’s care
• Case management and discharge planning

Nursing Home Abuse: Violations and Citations

As mentioned previously, this nursing home has experienced numerous violations and citations, which have resulted in patients being abused or neglected. Here are some of the findings from government bodies that conducted inspections of this care center in Naperville, Illinois. 

• They failed to provide and implement an infection prevention and control plan.
• They failed to provide a safe and appropriate pain management plan to a resident who needed one.
• They failed to administer IV fluids to a medical patient who required them. 
• They failed to ensure feeding tubes were only used when medically necessary and if the resident agreed. 
• They failed to provide enough food and fluids to maintain a patient’s health. 
• They failed to ensure the nursing home area was free of accident hazards that could cause injuries. 
• They failed to honor the resident’s request to share a room with a spouse or chosen roommate with written consent [2]. 

Impact on Residents

The violations have directly impacted residents’ health and safety, leading to preventable harm and increased risks.

Health and Safety

Residents should expect that their care is carried out safely and with their health in mind. Unfortunately, these violations put the health and safety of patients at risk in many ways. Failing to provide enough food and fluids can lead to malnourishment in a patient. When the staff failed to provide a pain management plan, that resident suffered consistent pain that was unnecessary. 

By not administering IV fluids or medications to residents who need them, the administration is risking the long-term health of that individual. When they make mistakes like these or allow them to continue, they fail in their duty to care for patients. 

Psychological Impact

There is also a psychological impact when abuse or neglect occurs in a nursing home. Residents should not have to earn the respect of the staff, nor should their dignity be damaged. Failing to allow residents to choose roommates or share rooms with a spouse violates their dignity because their agency is removed. 

If the property is packed with physical hazards, patients may experience elevated stress or fear as they navigate the premises. Using a feeding tube can be a challenging experience, so if it is not medically necessary or the resident disagrees, that individual could suffer mentally or emotionally. 

Legal Rights and Actions Against Nursing Homes

Nursing homes are tasked with caring for both short-term and long-term patients. Alden Estates of Naperville in Illinois has struggled with instances of abuse and neglect. 

Nursing home residents have legal rights guaranteed by federal and state laws. These rights include adequate care, protection from abuse, and participation in care decisions. The Nursing Home Reform Act ensures that residents receive proper medical and personal care while protecting their dignity and freedom from abuse. Additionally, Illinois state laws reinforce these protections, providing safe and adequate care and the right to voice grievances without retaliation.

If you or a loved one are abused or neglected during your stay at this nursing home, or any nursing home for that matter, you have the right to file a lawsuit to recover damages. Potential damages may include lost income, medical bills, cost of therapy, emotional distress, physical pain, and loss of enjoyment of life. 

These facilities must be held to a higher standard of quality care. Sometimes, that means holding them accountable for the mistakes that are made. As a current or former resident or the loved one of a resident, you can file a claim against the nursing home with the help of our team. Nursing Home Law Center will help you build a strong case against Alden Estates and protect your loved one’s rights. 

Contact our team today so we can make the community of Naperville, Illinois, safer in nursing home facilities. 

Resources: [1] Medicare – Alden Estates of Naperville, [2] US News – Alden Estates of Naperville,