Charleston Healthcare Center Violations & Ratings

Charleston Healthcare Center in Charleston, WV, is a nursing home that provides care for short-term and long-term residents. The facility offers various helpful services, but it has faced some serious concerns.

Families have found that the healthcare center has failed to provide proper care, including missed showers and poor documentation.  If your loved one has been hurt at Charleston Healthcare Center, it’s important to act fast. Contact one of our West Virginia nursing home abuse lawyers today to access the best legal help in Charleston, WV, and make sure that your family member gets the justice they deserve.

Quick Overview

• Facility Name: Charleston Healthcare Center
• Address: 3819 Chesterfield Avenue Charleston, WV 25304
• CMS Overall Rating: 1 out of 5 stars 
• CMS Health Inspection Rating: 1 out of 5 stars 
• CMS Staffing Rating: 2 out of 5 stars 
• CMS Quality Measures Rating: 2 out of 5 stars 
• Federal Fines in the Last 3 Years: 1 fine totaling $19,536
• Payment Denials by Medicare in the Last 3 Years: None
• Consumer Alert: No
• Total Bed Capacity: 184
• Ownership Type: For-profit – Corporation [1]

Charleston Healthcare Center Facility Overview

Charleston Healthcare Center in West Virginia provides plenty of help to each resident. It offers short and long-term care and rehabilitation. This healthcare center is committed to meeting the needs of its residents with personalized care plans.

The facility has faced several problems over the years. Residents and their families have raised concerns about the quality of care, including issues with staffing and cleanliness.

Residents and families have found that the facility in Charleston fails to provide basic care, such as regular showers. There have also been complaints about poor communication and delayed responses to grievances. The facility has been criticized for its lack of timely documentation and failure to follow through on its residents’ concerns.

CMS Ratings and Performance for This West Virginia Nursing Home

Charleston Healthcare Center in Charleston, WV, has received some low ratings from Medicare/CMS. The nursing home has an overall rating of one star, mainly because of issues found during health inspections. [1]

The most recent inspection revealed 40 health citations, higher than the state and national averages. Several issues directly impact residents’ safety and well-being.

Staffing at Charleston Healthcare Center received a two-star rating. Problems with staff turnover have made it challenging to provide consistent care. Even though the staff works hard, the high turnover rates are a concern.

Quality measures are another area where this nursing home struggles, with a two-star rating. This includes issues such as high re-hospitalization rates and emergency visits for residents. Charleston Healthcare Center also faced a federal fine of $19,536 in recent years, which shows ongoing challenges in maintaining a high standard.

The Services Charleston Healthcare Center Offers

Charleston Healthcare Center in West Virginia offers plenty of services to meet the needs of each resident. Here are some of the most important ones that this nursing home provides:

• Short and long-term care: The facility creates a vibrant lifestyle for every nursing home resident, with personalized plans that include activities, social services, and medical care.
• Rehabilitation: This includes physical and occupational therapy to help each resident recover and regain their independence.
• Respite care: Caregivers often need a break to avoid caregiver burnout or to spend time with loved ones. This facility offers the care your loved one needs so you can have a break.

While these services are beneficial, reviews have pointed out issues with inconsistent care, delayed responses to grievances, and outdated documentation. 

Violations and Citations

Charleston Healthcare Center in Charleston, WV, has a rich history of violations that have raised serious concerns for people already living there. The nursing home has faced problems like needing more staff and poor sanitation, and it has also failed to provide the medical care that every resident deserves. People have often complained about missed showers and unresolved issues.

One resident went without hearing aids for months because the nursing home lost them and failed to replace them promptly. Another resident missed several showers because the staff didn’t follow her care plan. 

State inspections revealed several deficiencies, including failure to ensure proper documentation when transferring a resident to a hospital and not keeping call lights within reach of patients. The nursing home has been fined and cited for these issues.

The Impact on Nursing Home Residents in Charleston

The violations at Charleston Healthcare Center in West Virginia have had real consequences for many nursing home residents. Some people faced severe health risks because the nursing home failed to ensure proper care. For instance, one resident was missing their dentures, and they were not replaced for over a year, leading to eating and nutrition issues.

Residents in Charleston have reported feeling neglected and unheard. The failure to address grievances left people feeling isolated and distressed. This includes unresolved complaints about staff ignoring call lights.

Before the nursing home changed its name, a resident in Stonerise Charleston had several UTIs that weren’t properly treated, which resulted in septic shock and eventually led to her untimely death. This tragic outcome reveals the severe impact of the facility’s failures.

Legal Rights and Actions

Nursing home residents have important legal rights to protect them. These rights include receiving proper care and being safe from abuse. If a nursing home has failed to ensure your loved one’s well-being, you have legal options to consider.

Families can take legal action if the facility hasn’t provided the care that was promised. This means filing a negligence lawsuit or an abuse claim.

It’s really important to get help from a lawyer who knows how to handle nursing home abuse. They can guide you through the process and make sure your loved one’s rights are protected. If you need help, contact the Nursing Home Law Center for legal assistance. We’re here to provide support and help you seek justice.

[1] Medicare