Parkview Rehabilitation Center at Winter Park Violations & Ratings

Parkview Rehabilitation Center at Winter Park is a for-profit nursing home in Winter Park, Florida. This FL assisted living facility has a history of violations that put residents at risk, including severe incidents that directly threatened resident safety.

If you or your loved one has been subject to neglect or abuse at Parkview Rehabilitation Center, it’s important to lodge an immediate complaint and get authorities involved. You can also contact one of our Florida nursing home abuse lawyers for a free consultation to discuss your legal options, including financial compensation. 

Quick Overview

• Facility Name: Parkview Rehabilitation Center at Winter Park
• Address: 2075 Loch Lomond Drive, Winter Park, FL 32792
• CMS Overall Rating: 3 out of 5 stars
• CMS Health Inspection Rating: 3 out of 5 stars
• CMS Staffing Rating: 2 out of 5 stars
• CMS Quality Measures Rating: 3 out of 5 stars 
• Federal Fines in Last 3 Years: 1 fine totalling $20,569
• Payment Denials by Medicare in the Last 3 Years: 0 denials
• Total Bed Capacity: 138 beds
• Ownership Type: For-Profit LLC

Facility Overview

Parkview Rehabilitation Center at Winter Park is an FL nursing home that offers short-term and long-term care to patients who cannot live independently. 

Its 24-hour services include rehabilitation after hospital admission and long-term care for those with significant medical issues, such as individuals diagnosed with terminal diseases. This Winter Park facility also has in-house dialysis services and provides respite for caregivers.

This FL nursing home is independently operated and is not associated with a hospital or retirement community. 

CMS Ratings and Performance

The Centers for Medicare and Medicaid (CMS) ratings system ranks all facilities that accept government insurance out of 5 stars. There is an overall rating and three sub-ratings for inspections, staffing, and quality measures.

Parkview Rehabilitation Center at Winter Park has a 2-star overall rating. It received 2 out of 5 stars for inspections, 2 out of 5 stars for staffing, and 3 out of 5 stars for quality measures. The federal government has also levied one fine against the FL nursing home within the past three years. 

The Florida Agency for Health Care Administration has cited the Winter Park nursing home multiple times in the past few years, including serious infractions that put FL patients at significant risk of injury. Citations include failing to provide a safe environment free of hazards, such as fall hazards.

Services Provided

Parkview Rehabilitation Center provides the following treatments:

• Physical, occupational, and speech therapy
• Infusions
• Respiratory support
• Outpatient rehabilitation
• Wound care
• Infusion treatment
• In-house dialysis
• Nutrition management
• Hospice 
• Respite programs
• Day programs

The Google reviews about Parkview Rehabilitation Center are very mixed. For example, a former patient in the short-term rehabilitation program appreciated the support, especially the aftercare instructions. 

One FL reviewer stated that staff took all the clothing that their mother owned and forced her to wear nothing but a hospital gown while in the Winter Park nursing home.

Another reviewer stated that during the three weeks that their parent was in the nursing home, she was not able to speak to a doctor. A reviewer’s sister died ten days after admission because nurses did not provide her with the necessary medications to manage her condition. 

Others noted that the FL nursing home is in disrepair, including smelling of urine, and that staff failed to answer questions. Several reviewers complained that the call button appeared to be a “placebo.”

Violations and Citations

From 2020 to today, Parkview Rehabilitation Center at Winter Park has been cited for 13 total deficiencies, some directly endangered residents. These include the following concerns.

Quality of Life and Care Deficiencies – Parkview Rehabilitation Center was cited in 2022 after a resident with cognitive impairments exited through the double fire doors and stopped mere meters from a busy local road. Nurses failed to respond to an alarm informing them that a resident had left the building, only responding 30 minutes later. During that time, the FL resident could have been hit by a car or fallen from his wheelchair, especially as he had a history of falls. The Winter Park facility maintenance director admitted that the exit alarms were functioning, so there was no excuse for the staff neglecting this resident and allowing him to escape.

Death of a Patient – In 2021, a resident at this Winter Park nursing home fell off the bed and subsequently died from brain damage. A Certified Nursing Assistant (CNA) was performing incontinence care independently; she requested help from another nursing assistant, who told her to wait. She also failed to review the FL resident’s care plan to see whether a two-person assist was needed. The CNA stated that the need to complete care before shift change was why she failed to wait for another staff member to help.

Care Planning Deficiencies – In the most recent inspection from 2023, it was noted that the nursing staff did not provide the proper food for patients with dysphagia, who required pre-thickened liquids to prevent choking. Instead, they were provided with regular water and ice, which posed a severe choking hazard.

Impact on Residents

Safety Concerns

Parkview Rehabilitation Center at Winter Park had at least one preventable death on its premises in 2021 due to a fall. High turnover and understaffing mean FL residents may sit in soiled clothing for a significant period, potentially causing infections and other side effects.

Most significantly, one resident could leave his room and exit the premises without the proper assistance. He could have been seriously injured or even killed if he had been able to continue onto the roadway.

This lack of oversight means those who stay in this nursing home may be at risk of falls, infections, or deadly accidents.

Emotional and Psychological Impacts

In June 2023, Parkview Rehabilitation Center in Winter Park was cited for failing to offer activities that meet the emotional and social needs of those at the facility, such as forcing them to lie alone in their room for hours without any enrichment or social stimulation. This can cause significant psychological damage to a resident, including depression. 

Failing to meet the needs of patients can also cause psychological and physical damage, making individuals feel helpless, vulnerable, and afraid. 

Legal Rights and Actions

Family members should be advised of their rights when it comes to nursing home neglect, including that found at Parkview Rehabilitation Center in Winter Park, Florida. 

Winter Park nursing home patients have a federally protected right to minimally restrictive support, adequate nutrition, and freedom from abuse or neglect. Similarly, loved ones can lodge formal complaints with authorities if they feel that a resident’s needs are not adequately met.

Another option for justice is a civil lawsuit, which would hold nursing home faculty and administration responsible for their failures to uphold their duties to patients. This lawsuit could also provide compensation covering additional medical treatment, a different nursing home, and counseling for traumatized patients.

Working with a qualified nursing home abuse attorney is crucial, as our team of lawyers can ensure that your rights are protected. Contact us today for a free consultation about your legal options.