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The Suites Rio Vista Violations & Ratings
The Suites Rio Vista is a Rio Rancho, New Mexico nursing home. Unfortunately, inspection reports have shown many deficiencies, and it ranks 1 out of 5 stars. The main issue mentioned in reports and reviews is understaffing, which can lead to poor care and harm.
As lawyers specializing in nursing home abuse and neglect, we know how painful it is to the people in the homes and their families. If a family member experienced abuse or suffered an injury in this nursing home, request your free consultation with one of our New Mexico nursing home abuse attorneys today.
Quick Overview
- Facility Name: Cabezon Nursing and Rehab Center LLC
- Address: 2410 19th Street, SE, Rio Rancho, NM 87124
- CMS Overall Rating: 1 out of 5 stars
- CMS Health Inspection Rating: 2 out of 5 stars
- CMS Staffing Rating: 1 out of 5 stars
- CMS Quality Measures Rating: 4 out of 5 stars
- Federal Fines in Last 3 Years: 4 fines totaling $185,171
- Payment Denials by Medicare in the Last 3 Years: None
- Consumer Alert: None
- Total Bed Capacity: 136
- Ownership Type: For-Profit, LLC [1]
Nursing Facility Overview
This nursing home specializes in skilled nursing, rehabilitation therapy, and long and short term care. It’s not part of a continuing care retirement community.
According to the inspection report, the home had 94 deficiencies, seven of which were infection-related.
CMS Ratings and Performance
Within the 5-star system the Centers for Medicare and Medicaid Services (CMS) uses, this nursing home ranks 1 out of 5. The rating system has three criteria:
- Health Inspections: This nursing home ranks 2 out of 5 stars, with 19 health citations, 3 more than what is typical for New Mexico. In the last three years, 19 complaints resulted in a citation.
- Staffing: The home ranks 1 out of 5 for staffing. Registered Nurses spend considerably less time with residents than the state overall and even less on the weekends. The total nursing staff turnover is 67.6%, but the RN turnover is an alarming 90.5%. This often points to internal issues in nursing facilities.
- Quality Measures: Measures such as flu and pneumonia vaccination, hospitalization, infection and first-time antipyschotic medication rates show the facility is Above Average. However, it does have a higher fall rate compared to other institutions. [1]
Services Provided
The nursing home provides various services, including:
- Physical, Occupational, and Speech Therapy
- 24-Hour Skilled Nursing
- Post Operative Rehabilitation
- Cardiac and Stroke Recovery
- Prosthetics and Orthotics
- Wound Management
- Pain Management
- Treatment of Swallowing Disorders
- Urinary Incontinence Management
- Dental Care
- Dialysis
- Hospice Care
- Podiatry Services
Violations and Citations
The nursing home’s citations uncover issues related to food management, facility hygiene, and a serious example of the nursing home failing to share information about a patient’s change in condition.
Specific Violations
Here is what the inspection reports found in this nursing home. Due to the number of deficiencies, we only described some violations.
Quality of Life and Care Deficiencies: In one case, the home failed to ensure proper pain management, prolonging the resident’s distress. In another, it failed to provide activities to meet all residents’ needs. It was also cited several times for inadequate accident prevention, ulcer care, daily living assistance, access to hearing and vision aids, and colostomy, urostomy, or ileostomy services.
Pharmacy Services Deficiencies: In another situation, the nursing home did not ensure medications were administered as ordered and failed to prevent significant medication errors. Medication management was also a reason for one citation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies: The facility failed to protect each resident from abuse by another resident who had been known for inappropriate behavior. The resident suffered severe verbal abuse in the form of threats.
Nutrition and Dietary Deficiencies: Numerous food-related violations have occurred, from understaffing to substandard food preparation, service, and management.
Resident Rights Deficiencies: The facility failed to immediately notify the resident’s family and physician of their change in condition, even though the residents said they weren’t feeling well. The lack of communication is considered to have led to actual harm.
Infection Control Deficiencies: The facility did not provide and implement an infection prevention and control program
Environmental Deficiencies: Another report states that the nursing home wasn’t as safe, easy to use, clean, and comfortable as it was supposed to be, failing to keep one resident’s bathroom clean and free of odors.
Impact on Residents
Each resident has the right to a clean, safe, and homelike environment and appropriate medical treatment. This nursing home’s understaffing problem has caused residents to suffer injuries, prolonged pain, and emotional distress. Here are some of the effects nursing home abuse and neglect can have on this vulnerable population.
Health and Safety Concerns
Medication errors, failure to notify physicians of changes in patient’s well-being, and a lack of adequate supervision and accident prevention are all hazards to residents’ health and safety. What’s even more concerning in this nursing home is that it did not ensure residents were free from abuse, which could have serious consequences.
Nursing home abuse and neglect results in worsened health, pain, suffering, discomfort, injuries, fractures, and overall worse outcomes.
Emotional and Psychological Impact
The emotional and psychological impact of nursing home abuse and neglect can range from feelings of vulnerability, fear, anxiety, and isolation. This stress leads to poor health results, slowing recovery and accelerating cognitive decline. Finally, a resident should always be able to trust the facility to prevent abuse. It signals a severe problem in the facility’s operations when they can’t.
Legal Rights and Actions
If you or a loved one has suffered injury or harm in this nursing home, you deserve justice. As nursing home abuse lawyers, we want to tell you that you do have legal options even if you’re feeling overwhelmed or concerned at the moment.
Contact us today for a free consultation. We will review your case, explain your legal options, and determine whether you are eligible for compensation.
[1] Medicare