Prestige Care

Prestige Senior Living and Prestige Care have a long history of commitment to the elderly communities throughout Oregon, Arizona, California, Nevada, and Washington. The company was founded in 1984 but dates back to 1946, when a pioneer in Oregon’s long-term care industry, Sarah Delamarter, started using her nursing skills to provide skilled nursing care to seniors to support her family.

Her commitment to seniors was passed down through her family, and Prestige Care and Senior Living was born. Prestige Care has several assisted living, independent living, and memory care units throughout the Western United States. 

These communities provide residents respite care, memory care services, assistance with activities of daily living, hospice care, and more to ensure families can rest easy knowing their loved ones are well cared for.

Prestige is on a mission to treat all residents like they’re a top priority, receiving several designations and showcasing their commitment to excellence. Still, that doesn’t mean there aren’t issues to be aware of in their communities.

If you or a loved one have been abused or neglected while living at one of Prestige Care’s communities, the Nursing Home Law Center is prepared to help you seek justice and compensation. Contact us today for your free consultation.

Complaints and Legal Actions Against Prestige Care

Prestige Care and Prestige Senior Living have a long history of complaints throughout their facilities. These range from inadequate supervision to understaffing and everything in between. Not all their facilities have serious complaints, but many do.

Lawsuits and Legal Actions

There are two major lawsuits against Prestige Care. One has to do with a resident, and the other is from a government entity.

Andrewjeski v. Prestige Care and Prestige Senior Living

In 2023, the son of a Prestige Senior Living resident, Edmund “Andy” Andrewjeski, sued Prestige Care for negligence, abandonment, and medical malpractice, which all led to the death of his father. Andrewjeski had been a resident of the Wenatchee Senior Facility (no longer owned by Prestige Care) since 2017 and passed away in December of 2022. [1]

At the time of the incident, Andy had gone to a local hospital for treatment for constipation. Afterward, a series of miscommunications between Prestige staff and the hospital resulted in Andy being dropped off by a taxi to the wrong Prestige Care building.

The surveillance video shows that Andy entered the wrong building, and the nurse didn’t recognize him as a resident since he was in the wrong building. Eventually, he told another resident he was lost and needed help since it was the wrong building. 

He found an emergency exit and left the building in 28-degree weather with snow on the ground. He wasn’t dressed appropriately, fell in the snow, and froze to death. A snowplower found his body, but not before he was shoved 120 feet into a snow bank.

U.S. Equal Employment Opportunity Commission vs. Prestige Care, Inc., et al.

The EEOC filed a case against Prestige Care and Prestige Senior Living, stating that since 2012, the company had employment practices that screened out qualified individuals with disabilities. This is a violation of the Americans with Disabilities Act (ADA). Prestige Care agreed to settle, and a settlement fund is in place for those affected by this discrimination.

Inspection and Deficiency Reports at Prestige Care

Several inspection and deficiency reports have been received across the facilities that Prestige Care owns and operates. Some deficiencies are minor, while others are cause for major concern.

• Prestige Assisted Living at Lancaster (California) – 04/13/2022 Issue Summary:
  • Violation: Failing to provide sufficient staff to meet all resident’s needs, failing to train staff, and failing to promptly respond to residents’ emergency call buttons.
  • Example: Due to inadequate staffing levels, staff could not reach residents when they pressed their emergency call button promptly. While this didn’t result in serious issues that impacted residents’ health, it could have been worse, so the facility was cited for this.
• Prestige Assisted Living at Mira Loma (Nevada) – 04/17/2024 Issue Summary:
  • Violation: Failing to ensure employees are CPR-certified, ensure the kitchen and dining services comply with standards, and ensure employees have a two-step tuberculosis (TB) test.
  • Example: During their licensing inspection and review of employee records, the administration allowed some employees to work without their CPR certification or TB test. This poses a great threat to the well-being and safety of the residents. As for the inadequate kitchens and dining standards, they were found to have food from unapproved sources and insufficient feeding assistance for those who needed it.
• Prestige Assisted Living at Arbor Place (Oregon) – 11/08/2023 Issue Summary:
  • Violation: Failing to investigate suspected or alleged physical or mental abuse of residents or report the abuse to the local authorities.
  • Example: Several people had suspicions of abuse after seeing injuries with unknown causes, and when mentioned to the facility, they didn’t investigate the injuries. Some of the injuries they didn’t investigate include bruising under the eyes, cuts on upper lips, and bruising on arms. The incidents weren’t reported to the authorities until the state inspector requested they be. [2]
• Prestige Assisted Living at Bridgewood (Washington) – 09/30/2022 Issue Summary:
  • Violation: Failing to ensure all employees were screened for TB within three days of being hired.
  • Example: During the inspection, the state found that several employees at this Prestige Care facility didn’t have a TB test within three days of being hired to work with patients. This poses a severe threat to the residents, and the facility was required to submit a plan of correction and ensure policies are in place so that this doesn’t happen in the future.

Free Case Evaluation

Dealing with neglect and abuse in assisted living facilities requires the experience and dedication of experienced nursing home abuse lawyers like those at the Nursing Home Law Center. We’re compassionate and will fight to hold the nursing home or assisted living facility accountable for their actions or inactions while seeking compensation for damages.

If you or you suspect a loved one has been harmed while staying at a Prestige Care community or other senior living facility, taking action as soon as possible is key because you don’t want the statute of limitations to run out and be unable to seek justice:

• Ensure your safety and well-being
• Document everything about the neglect and abuse
• Report the incident(s) to the police, facility administrator, and state licensing board
• Hire an attorney with a commitment to helping seniors

At the Nursing Home Law Center, we’ll investigate your claim and build the strongest case possible to obtain the maximum compensation for your case. We operate on a contingency fee basis because we want you to focus on healing rather than paying legal fees during the process. You only pay if we win.

If you’re ready to hold a Prestige Care facility or any other senior community accountable for their negligence, contact the Nursing Home Law Center today by calling (800)-926-7565 or visiting our website for a free consultation. 

References: [1]  Your Source One, [2] Oregon Health Department