Alden Town Manor Violations & Ratings
Alden Town Manor Rehab and Health Care Center is a very large facility that provides short-term rehabilitation and long-term care in Cicero, Illinois. The healthcare center has a much below-average rating and has been flagged for abuse. Some reviews point to understaffing and lack of responsiveness.
If you or a family member has been hurt at this nursing facility, you can take legal action and receive compensation. We specialize in nursing home abuse and can help you get justice.
Quick Overview
- Facility Name: Alden Town Manor Rehabilitation And Health Care Center
- Address: 6120 W Ogden Ave, Cicero, IL 60804
- CMS Overall Rating: 1 out of 5 stars – Much Below Average
- CMS Health Inspection Rating: 2 out of 5 stars
- CMS Staffing Rating: 1 out of 5 stars
- CMS Quality Measures Rating: 4 out of 5 stars
- Federal Fines in Last 3 Years: 6 fines totaling $158,693
- Payment Denials by Medicare in the Last 3 Years: 4 payment suspensions
- Consumer Alert: Flagged for Abuse
- Total Bed Capacity: 249
- Ownership Type: For-Profit, Corporate Ownership
Facility Overview
Alden Town Manor Rehabilitation and Health Care Center is dedicated to short-term recovery, specialized rehabilitation, skilled nursing, and post-acute care. It is not part of a continuing care retirement community and accepts Medicare and Medicaid.
According to publicly available inspection reports, the nursing home has had 56 total deficiencies and three infection-related incidents. Unfortunately, this health care facility has been reported for abuse, with one resident sexually abusing another.
CMS Ratings and Performance
CMS, or the Centers for Medicare and Medicaid Services, uses a 5-star system to rate nursing homes. Alden Town Manor has a 1-star overall rating, considered Much Below Average.
The ratings are determined based on three key categories:
Health Inspections: Alden Town Manor ranks Below Average with a health rating of 2 out of 5. The nursing home has 13 health citations, slightly more than the 12.4 in Illinois overall. In the last three years, 30 complaints resulted in a citation.
Staffing: On average, residents in this health care center spend 3 hours and 3 minutes daily with nurses, 19 minutes fewer than the Illinois average. Other stats also show that the nursing staff spends less time with residents compared to state and national averages.
However, the facility’s main red flag is its high nursing staff turnover — 67.4%, compared to 48.6% across Illinois. Also, two administrators have left the facility, while the average is 0.7. Unsurprisingly, Alden Town is rated 1 out of 5 for staffing.
Quality Measures: Short-stay and long-stay measures are rated 4 out of 5, indicating an above-average performance. However, the facility has faced six federal fines totaling $158,693 in the last three years and four Medicare payment suspensions.
Services Provided
The facility has a wide range of programs and support types:
- Orthopedic Rehab
- Cardiac Rehabilitation
- PulmonaryPro
- NeuroStroke Rehab
- Short-Term Rehabilitation
- Assistance with Daily Living
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Memory Care
- 24-Hour Skilled Nursing Care
- IV Therapy
- Tube Feeding
- Ostomy Care
- Diabetes Management
- Peritoneal Dialysis Care
While they offer comprehensive rehabilitation programs and robust 24-hour nursing care, their weaknesses may lie in the effectiveness of specialized programs and daily living assistance based on available reports.
Violations and Citations
Like all nursing facilities, Alden Town Manor owes its residents proper health care and protection from abuse and neglect. Therefore, it is highly concerning when inspection reports identify violations of their rights.
Specific Violations
According to publicly available data, this nursing home has had many deficiencies. Most violations relate to quality of life and care.
Quality of Life and Care Deficiencies: The nursing home failed to ensure that the nursing home area was free from accident hazards and provide adequate supervision to prevent accidents. This oversight led to two residents falling and sustaining injuries, one of which was a femur fracture.
The same report shows that the nursing home failed to provide enough food or fluids to a resident, leading to an unintended weight loss of 29%. Other violations include poor ulcer care, unnecessary loss of ability to perform activities of daily living, poor mobility care, and poor incontinence care.
Pharmacy Service Deficiencies: Reports show significant medication errors and failure to lower medication error rates to 5% or below. According to one report, the medication error rate was 20%. Another issue was the nursing home’s failure to manage and store drugs according to standards.
Nutrition and Dietary Deficiencies: According to one inspection report, the facility failed to follow food safety policies such as labeling open containers and performing hand hygiene according to standards. While there was no actual harm, the potential for harm was present.
Resident Rights Deficiencies: In two reports, the nursing home failed to honor the resident’s right to a dignified existence, self-determination, communication, and exercise of their rights. It also failed to reasonably accommodate each resident’s needs and preferences or post a list of all pertinent State agencies and advocacy groups’ names, addresses, and telephone numbers.
Freedom from Abuse, Neglect, and Exploitation Deficiency: The most serious violations were related to resident-on-resident sexual abuse. Another report shows the nursing home failed to prevent a resident from being hit by another patient.
Impact on Residents
Unfortunately, the community ranks much below average, and many negative reviews indicate the facility’s understaffing. This rating means nursing staff sometimes do not have enough time to assist the patients with everything they need.
A lack of appropriate care impacts residents physically, emotionally, and psychologically.
Health and Safety Concerns
Failure to protect residents from abuse and neglect can result in serious health consequences, from bruises and cuts to fractures. Moreover, the number of quality of life and care deficiencies in this nursing home points to potential health and safety concerns such as infections, new or worsened wounds, pain, and loss of physical abilities.
Emotional and Psychological Impact
Rehabilitation centers and nursing homes are supposed to help residents feel better. Unfortunately, deficiencies similar to those in inspection reports for this nursing home often cause emotional distress, anxiety, fearfulness, feelings of helplessness, and vulnerability.
Furthermore, emotional stress can negatively impact the resident’s physical health and hinder their recovery. It can also impact their social life, causing them to withdraw into isolation and accelerating cognitive decline.
Case Examples
Cases showing residents suffering abuse from other residents are the most disturbing. However, there have been other situations, such as poor incontinence care, where a patient spent too much time in soiled diapers, causing them discomfort. One report shows a 20% medication error rate, which can result in severe consequences.
Legal Rights and Actions
Federal and state laws guarantee residents the right to adequate care, freedom from abuse, and protection of personal dignity and autonomy. Nursing homes should be sanctioned whenever they fail to protect their residents’ physical and emotional health, as they care for the most vulnerable.
Alden Town Manor Rehabilitation and Health Care Center is obligated to provide its residents with proper medical care, accident and abuse prevention, and adequate supervision. Given the latest reports and many negative reviews, this nursing home may need to improve.
If Alden Town Manor’s deficiencies caused your family member or yourself to suffer injury, harm, or distress, you deserve proper compensation and justice.
Our team of nursing home abuse lawyers has seen many cases of the elderly suffering when they should be protected, and we are dedicated to fighting for justice. If unsure of what step to take, contact us today for a free consultation.
We will help you with evidence gathering, case investigation, negotiations, and trial preparations if necessary.