Grand Manor Nursing Home
Grand Manor Nursing and Rehabilitation Center is a massive facility in New York meant to provide care to residents with needs that cannot be met in a home setting. However, the nursing home has violated the rights of its residents to the point that the government has flagged it for a long-standing pattern of abuse.
If you or your loved one have been failed by the Grand Manor Nursing and Rehabilitation Center, you deserve justice. Contact our New York nursing home abuse attorneys for a free consultation about your legal rights.
Quick Overview
- Facility Name: Grand Manor Nursing and Rehabilitation Center
- Address: 700 White Plains Road, Bronx, NY 10473
- CMS Overall Rating: Not rated
- CMS Health Inspection Rating: Not Rated
- CMS Staffing Rating: Not Rated
- CMS Quality Measures Rating: Not Rated
- Federal Fines in Last 3 Years: 5 fines totaling $327,756
- Payment Denials by Medicare in the Last 3 Years: 0 denials
- Consumer Alert: This facility is a Special Focus Facility due to a history of serious quality issues.
- Total Bed Capacity: 240 beds
- Ownership Type: For-Profit Corporation
A CMS rating is unavailable due to a history of serious quality issues. It is currently part of a Special Focus Program that involves more frequent inspections and is at risk of being terminated from participating in Medicaid and Medicare. [1]
Facility Overview
Grand Manor Nursing & Rehabilitation Center provides 24-hour rehabilitation and skilled nursing services for short-term and long-term stays. It is currently the subject of intense government scrutiny due to a history of severe deficiencies in care. Its history includes allegations of abuse against residents and poor infection control that puts both staff and residents’ lives at risk.
This nursing home is not associated with a retirement community or hospital and is not affiliated with any other facilities in the area.
CMS Ratings and Performance
The Centers for Medicare and Medicaid Services (CMS) has listed Grand Manor Nursing & Rehabilitation Center as a Special Focus Facility, meaning it does not have a rating. At the same time, the government reassesses whether it is entitled to participate in these programs.
Over the last three years, the facility has been subject to 5 federal fines totaling $327,756. It has also been subject to multiple penalties from the New York State Department of Health since 2020, totaling $32,000. These penalties include fines for quality of care and an unsanitary environment.
Services Provided
Services provided at Grand Manor Nursing & Rehabilitation Center include:
- Dementia and Alzheimer’s care
- Enteral and gastronomy tube care
- IV therapy
- Speech, physical, and occupational therapy
- Wound care
- Ophthalmology
- Dialysis
- Oxygen and respiratory therapy
- Hospice
- Traumatic brain injury treatment
Violations and Citations
ProPublica reports that Grand Manor Nursing & Rehabilitation Center has been found to have 57 deficiencies since 2021, including 2 infection-related deficiencies. The most severe infractions include the following.
Unsanitary Conditions: Inspectors visiting the rehab center during July 2023 found peeling paint, broken appliances, dirty kitchen equipment, sticky floors, and non-functioning air conditioners during the height of New York summer.
Violation of Resident Rights: During the July 2023 inspection, multiple residents complained that their personal items, including items that their loved ones had just purchased for them, were taken without warning.
Bowel Care: In the same July 2023 inspection, inspectors found that the facility failed to ensure that a resident with multiple myeloma had regular bowel movements and that the resident’s paperwork did not properly document procedures.
Patient Dignity: An August 2022 report found that a resident’s Foley catheter was exposed to public view as the doors were open, and the bag full of urine could be seen from the hallway.
Refusing Transfers: Nursing home residents are entitled to ask for a discharge and transfer if they feel their needs would be better met elsewhere. In the August 2022 report, a resident complained that they needed to be provided transfer information or assistance when the building became a non-smoking facility, and the smoking room was shut down in 2020. To date, the individual had not been provided with any smoking cessation tools and were not asked if they wanted to transfer, even though they were identified as a safe smoker who could extinguish cigarettes on their own.
Nursing Home Abuse – In a May 2022 inspection, a resident reported that a nurse had punched another resident in the face, breaking their nose and sending them to the emergency room. A second nurse sprayed an unknown disinfectant on a different resident’s face, which burned the individual’s eyes. This resulted in a $166,114 fine.
Impact on Residents
This New York nursing home has demonstrated a consistent pattern of neglect and abuse, resulting in being listed as a Special Focus Facility. Staff have put the health and even the life of more than one resident at risk, such as by allowing nurses to punch them in the face or spray them with chemicals.
Nursing homes must ensure that the premises are safe and sanitary to meet the needs of all patients, including immunocompromised individuals. Poor conditions, such as peeling paint and dirty floors, can lead to infections, falls, and respiratory illnesses.
In addition to health risks, the conditions at this nursing home lead to significant emotional and psychological stress for individuals under their care.
Having belongings taken away without warning, being refused discharge paperwork to move to a center better suited for one’s needs, and having private medical procedures exposed to others can all result in serious emotional harm. This includes anxiety, frustration, depression, and mental deterioration, especially in those with underlying health conditions.
Legal Rights and Actions
The New York State Department of Health details the rights of individuals residing in nursing homes, which include a safe place to keep one’s belongings, the right to dignity and privacy, and freedom from abuse in any form.
Every resident also has the right to be free from unnecessary restraints and the right to self-determination, including the right to appeal a discharge they feel was unfair or inappropriate.
Individuals who feel their or their loved one’s rights were violated can contact their local Long-Term Care ombudsman for representation and pursue legal action through a civil lawsuit. This is intended to hold a nursing home accountable for failing to ensure a resident’s safety and well-being.
Contact us today for a free consultation with a skilled nursing home abuse lawyer. We will explore all legal avenues, including options that will provide compensation for the emotional and physical damage caused by neglect.
[1] Medicare