The Nursing Home Law Center is committed to providing the legal resources necessary to hold negligent facilities accountable.
Ladera Center Nursing Home Violations and Ratings
Ladera Center is a skilled nursing home located in Albuquerque, New Mexico. It is operated by Genesis Healthcare, which manages 200 other nursing facilities nationwide. Ladera Center is recognized for providing a range of therapy services, including short-term rehabilitation, long-term care, respite care, and post-hospital services.
Although Ladera Center has the resources of Genesis Healthcare at its disposal, the facility has a history of violations and poor ratings. Failures by the administrative and nursing staff have placed residents at risk of suffering from abuse or neglect.
The Nursing Home Law Center is a legal firm dedicated to supporting victims of abuse or neglect in nursing institutions. Our team can support your compensation claim and help you build a strong case to recover damages. Contact our team for a free consultation about your case.

Quick Facts: Ladera Center – Albuquerque, New Mexico
- Address: 5901 Ouray Road NW, Albuquerque, NM 87120
- CMS Overall Rating: 1 out of 5 stars
- Health Inspections Rating: 1 out of 5 stars
- Staffing Rating: 2 out of 5 stars
- Quality Measures Rating: 3 out of 5 stars
- Federal Fines (Last 3 Years): 3 fines totaling $309,511
- Payment Denials (Last 3 Years): 2
- Ownership Type: For-profit corporation
- Total Bed Capacity: 120
- Consumer Alert: No
What Services Does Ladera Center Offer?
Although Ladera Center has earned a poor reputation because of numerous failures, it is still capable of providing much-needed care to adults. Let’s look at some specific services, programs, and amenities this nursing home has to offer:
- VA contracted
- Short-Stay care
- Long-term care
- Palliative care
- Rehabilitation therapy
- Occupational therapy
- Orthopedic rehabilitation
- IV therapy
- Bariatric specialities
- Colostomy care
- Dementia care
- Physiatry services
- Podiatry care
- Psychiatric services
- Wound care
- Hospice care
- Pain management
- Medication management
- Cultural, educational, religious, and social activities
- Dietary and nutritional support
CMS Ratings: What They Mean For You
The Centers for Medicare and Medicaid Services is a federal government entity that helps regulate nursing homes in the United States. This department developed a five-star rating system to evaluate nursing facilities. CMS ratings include four separate scores for the following categories: Overall, health inspections, staffing, and quality measures. Here is what each rating means:
- 1 star – Much below average
- 2 stars – Below average
- 3 stars – Average
- 4 stars – Above average
- 5 stars – Much above average
Based on these ratings, the Ladera Center is far below average overall. Generally, nursing homes with ratings this low are breeding grounds for abuse and neglect.
Sample Settlements for Nursing Home Abuse
Some nursing home neglect claims are worth more than others. It typically depends on the extent of your suffering and the effectiveness of your attorney in proving liability and damages, but each case is unique.
Here are some sample settlements you could obtain depending on the extent of your suffering.
- Pressure ulcer injuries: $150,000 – $400,000+
- Falls with fractures or head trauma: $250,000 – $500,000+
- Severe neglect resulting in death: $500,000 – $1,000,000+
- Sexual abuse cases: $1,000,000 in many cases, depending on severity
The value of your abuse or neglect claim depends on the extent of your legal damages and the strength of the evidence.
Recent Violations and Citations at Ladera Center
Ladera Center has received numerous complaints and inspection reports over the last three years. Standard inspections are intended to occur consistently, but state and federal agencies often inspect these facilities in response to complaints from residents, family members, or employees.
Over the last three years, sixteen complaints have resulted in health citations against this nursing home, according to CMS data.
Let’s examine some of the specific violations and deficiencies mentioned in these recent reports on Ladera Center:
- A failure to inform the resident, their doctor, and their family about changes that affect the resident.
- A failure to provide treatment according to the resident’s care plan and preferences.
- A failure to procure food from approved sources and ensure it is served according to professional standards.
- A failure to ensure residents do not experience an increase in their need for daily living assistance outside of a medical reason.
- A failure to prevent medication errors.
- A failure to protect residents from physical, emotional, and sexual abuse, physical punishment, and neglect.
- A failure to keep all residents’ medical records private and confidential.
- A failure to assess the resident in a timely manner upon their admission and regularly for twelve months.
- A failure to provide appropriate pain management for a resident who needed it.
- A failure to develop care plans for residents within seven days of their admission.
- A failure to ensure nursing home services meet professional standards.
- A failure to provide enough nursing staff to meet the everyday needs of the residents.
- A failure to honor the resident’s right to a safe, clean, comfortable, and homelike environment.

How These Violations Harm Residents
When facilities like Ladera Center are careless with their practices, residents are put at risk. Administrative staff who use resources inefficiently may be creating gaps in their programs. Inattentive nurses may allow physical conditions to deteriorate, leading to additional illnesses or pain.
Abuse, neglect, and mistreatment can cause both physical and psychological harm to a resident at Ladera Center.
Physical Harm
Violations in nursing homes often put residents at risk physically. They could be harmed because of the inaction of registered nurses or intentional physical abuse.
Here are some examples of bodily harm that could lead to a nursing home lawsuit:
- Increased risk of infections, sepsis, physical injuries, and bed sores (pressure ulcers)
- Delayed responses to emergencies
- Malnutrition
- Medication errors
- Fall injuries
- Broken bones
- Contusions
- Declining health conditions
- Failing personal hygiene
Emotional and Psychological Toll
Abuse and neglect can also have a psychological impact on patients that lasts beyond their physical recovery. These emotional effects could be included in non-economic damages in a lawsuit for compensation.
Here are a few emotional consequences that may manifest because of abuse or neglect:
- Loss of trust in caregivers
- Withdrawal from normal activities
- Disinterest in eating food
- Frustration with staff, other residents, or family members during a visit
- Anxiety, fear, and depression
- Isolation from social activities
- Declining mental health
Legal Rights for Nursing Home Residents in New Mexico
Each state has nursing home regulations in place to help protect residents. Federal laws also back these ordinances. An experienced attorney can help you understand resident rights to determine who is liable for abuse or neglect in your claim.
Here are some relevant laws that grant protections to nursing home residents in New Mexico.
- New Mexico statute section 30-47-4 states that anyone who abuses a resident and causes physical or psychological harm may be guilty of a fourth-degree felony.
- New Mexico statute section 30-47-9 states that anyone who is paid to provide care or services to a resident is legally required to report suspected abuse or neglect, including the nursing staff.
- The Federal Nursing Home Reform Act of 1987 guarantees residents certain rights, such as the right to a dignified existence, the right to participate in social activities, the right to comfort, and the right to be protected from physical and mental abuse.
What to Do if You Suspect Abuse or Neglect
The first person to notice the signs of abuse or neglect in a nursing facility is often a friend or relative of the resident. Potential signs may include unexplained injuries, bruises, poor personal hygiene, withdrawal symptoms, behavioral changes, or a decline in overall health. If you have a loved one displaying these signs at Ladera Center, you should take immediate action.
Here is what you should do to hold the nursing home and its staff accountable and protect your family member from further harm:
- Document the abuse or neglect by taking photos, speaking to witnesses, and taking notes.
- Report the issues to a state agency, such as the New Mexico ombudsman program.
- Consult Albuquerque nursing home abuse attorneys about your legal options for compensation.
- Consider relocating the resident to a safer nursing home in New Mexico to protect them from further harm.
Contact Our Nursing Home Abuse Lawyers Today
With New Mexico nursing home abuse lawyers helping with your claim, you will have a better chance of recovering compensation. Victims of abuse or neglect in a nursing home may have to deal with medical bills, future medical costs, emotional distress, pain and suffering, and loss of enjoyment of life.
The Nursing Home Law Center team can help you maximize compensation for these losses and hold the at-fault party accountable for negligence. Our legal services include:
- Free case evaluation – Speak with an expert attorney to ask questions about your case and learn more about the claims process.
- Contingency fee agreement – Instead of worrying about upfront legal fees, you owe nothing unless we win your case.
- Experience with Genesis Healthcare – Our firm has served numerous clients who have suffered at other Genesis facilities, so we are familiar with the resources and tactics of a large healthcare entity.
- 98% success rate – We have a strong track record of winning settlements and have served over 5,000 clients.
Contact us today at 800-926-7565 or complete our online form to request a free initial consultation about your claim in Albuquerque, NM. We serve clients throughout the state of New Mexico. Together, we can improve the care standards at these nursing homes by holding negligent parties accountable.
Other Genesis Healthcare Facilities We Monitor in New Mexico
- Casa de Oro Center – Las Cruces, NM
- Casa del Sol Center – Las Cruces, NM
- Silver City Care Center – Silver City, NM
- Casa Real – Santa Fe, NM
- Clayton Nursing and Rehabilitation – Clayton, NM