Introduction to North Shore Healthcare

North Shore Healthcare is a health services provider that offers skilled nursing care and assisted living communities. It manages 71 Wisconsin, Michigan, Minnesota, and North Dakota facilities.

The North Shore Healthcare company is newer, having been founded in 2015. Daren Gee, the COO and CEO, oversees North Shore Healthcare services. David Mills is also listed as a CEO and co-owner of North Shore Healthcare.

Ratings and Performance

North Shore Healthcare is newer to the assisted living and long-term care industry, meaning limited news stories and lawsuits are available. The company’s portfolio currently includes a wide range of CMS ratings. One-star-rated assisted living facilities fail to meet minimum standards, while five-star-rated facilities exceed expectations.

The Centers for Medicare & Medicaid Services (CMS) uses a five-star rating system to determine how well a healthcare facility meets state and federal regulations. CMS considers patient care, infection control practices, medical record organization and confidentiality, and staff training. 

HIPAA adherence is also an important part of CMS ratings. Each year, CMS inspects healthcare centers and provides them with a rating. Family members or patients seeking short- or long-term care can use these ratings to evaluate different facilities better.

Larger companies with many locations may struggle to establish and maintain quality standards across the brand, as may be the case with North Shore Healthcare. The company has various locations with one, two, three, four, and five-star ratings.

For example, Mercy Health Services in Milwaukee, Wisconsin, has a one-star rating, indicating poor resident care and a lack of safety standards. Heritage Health Services in Port Washington, Wisconsin, has a two-star rating, indicating that this skilled nursing center isn’t the lowest rating yet fails to meet average quality standards. 

Tomahawk Health Services in Tomahawk, Wisconsin, has a three-star rating, meaning the skilled nursing center offers standard care. Hopkins Health Services in Hopkins, Minnesota, has a four-star rating. However, as this healthcare center does, even four-star-rated facilities may have serious complaints.

If you or a loved one have been abused, neglected, or harmed through negligence at North Shore Healthcare, contact The Nursing Home Law Center today. Our legal team is dedicated to helping victims seek justice and recover compensation following abuse or neglect.

Complaints and Legal Actions Against North Shore Healthcare

There are currently no legal actions pending against North Shore Healthcare. However, the North Shore brand has received CMS inspection deficiencies at many centers.

Inspection and Deficiency Reports at North Shore Healthcare

CMS conducts yearly inspections of assisted living facilities, noting deficiencies. North Shore Healthcare assisted living facilities have varying names. Here are some of the most recent deficiencies among North Shore Healthcare properties:

• Mercy Health Services, Milwaukee, WI – [4/1/2024]- Issue Summary:
  • Violation: Over 30 recent violations at Mercy Health Services in Milwaukee, Wisconsin.
  • Example: Multiple health violations, including failing to ensure the nursing home area is free from accident hazards, providing appropriate pressure ulcer care, and providing residents with pharmaceutical services that meet unique needs.
• Heritage Health Services, Port Washington, WI – [3/4/2024] – Issue Summary:
  • Violation: Over 20 recent violations at Heritage Health Services in Port Washington, Wisconsin.
  • Example: Various CMS citations, including failing to ensure facilities are free of hazards, not honoring residents’ rights to a dignified existence and self-determination, and not allowing residents’ representatives to exercise their rights.
• Tomahawk Health Services, Tomahawk, WI – [N/A] – Issue Summary:
  • Violation: Approximately 20 recent violations at Tomahawk Health Services in Tomahawk, Wisconsin.
  • Example: Various citations, including using physical restraints on patients, failing to assess the patient when their condition significantly changes, and not providing residents with appropriate treatment and care based on their preferences and goals.
• Hopkins Health Services, Hopkins, MN – [4/8/2022] – Issue Summary:
  • Violation: Approximately 40 recent violations at Hopkins Health Services in Hopkins, Minnesota. 
  • Example: Multiple violations, including not allowing residents to self-administer drugs if appropriate, failing to honor the resident’s right to a dignified existence and self-determination, and not reasonably accommodating the needs and preferences of all residents.

CMS citations cover deficiencies in the following categories: nursing and physician services, quality of life and care, nutrition and diet, healthy community, and freedom from abuse, neglect, and exploitation. Many communities may have deficiencies in various categories.

Free Case Evaluation

Long-term care communities are designed to help those with health care needs. When a facility fails to offer safe, reliable health care, it may be liable in a court of law. Seeking compensation and justice through a lawsuit can be difficult, especially when facing the facility’s large legal team. Working with an experienced legal team can help hold the negligent skilled nursing center accountable.

At The Nursing Home Law Center, we work closely with you and your family to establish liability, collect proof, and build a strong case. From here, we negotiate with the insurance company to ensure a fair settlement. While many nursing home abuse and neglect cases are settled, our legal team is prepared and experienced enough to take your case to trial if necessary.

Contact The Nursing Home Law Center today for a free case evaluation.

Consider Your Legal Options Soon

Victims and their families have a limited time to seek compensation from a negligent health services company, such as North Shore Healthcare. This timeline varies from one to six years, depending on the details of your case and the location. 

The longer you wait to file a case against the negligent nursing home, the less chance you may have to collect time-sensitive evidence. Filing a lawsuit against a long-term community for negligence brings light to a bigger problem. 

By reporting abuse, you give the center the chance to improve the quality of care and staff members. Reporting nursing home abuse can also help make facilities safer, potentially preventing other residents from falling prey to wrongdoing.

Steps To Take if Your Loved One is the Victim of Nursing Home Abuse

When you suspect nursing home abuse or neglect, it’s important to take action promptly. Here are a few important steps to take when dealing with nursing home negligence:

1. Seek Medical Care: Ensure your family member receives the medical care they need following abuse or neglect. 
2. Report the Abuse: Report the abuse to the local authorities immediately. Depending on the North Shore Healthcare location, you may also notify the local Eldercare of Wisconsin, North Dakota, Minnesota, or the appropriate state board.
3. Collect Evidence: While your legal team will assist with collecting evidence and building your case, be sure to document any time-sensitive information you may have. Key pieces of evidence in a nursing home abuse case include medical records, a copy of the police report, photographs of injuries, or witness reports.
4. Discuss Your Case With a Nursing Home Abuse Lawyer: Discuss your case with a personal injury lawyer familiar with nursing home cases. The Nursing Home Law Center is here to help you and your family serve justice.

Risk-Free Consultation

When you choose The Nursing Home Law Center, you get access to a team of dedicated, knowledgeable lawyers. We’re familiar with nursing home laws and regulations and have the experience to establish liability and recover compensation. With a risk-free consultation, there’s no reason not to consider your legal options.

Our firm also works on a contingency fee basis, meaning you never pay anything unless we successfully recover compensation on your behalf.

Contact a Nursing Home Lawyer Today

North Shore Healthcare claims to be a premier health services provider, yet they have numerous deficiencies. North Shore Healthcare and other long-term care and short-term rehabilitation facilities have been cited for poor resident care, putting patients at risk. 

The Nursing Home Law Center is dedicated to victims and their family members impacted by North Short Healthcare facilities. Whether you or your loved one was a resident at one of North Shore’s long- or short-term rehabilitation centers, our team is here to help you navigate your legal case.

Contact The Nursing Home Law Firm today at (800) 926-7565 for a free consultation, or fill out our online form to have a nursing home abuse lawyer contact you.