$3,100,000Pressure sore death
$2,333,000Fall involving traumatic brain injury
$1,500,000Bedsore settlement
$1,499,000Dementia patient injury
$1,250,000Repeated fall injuries

Nursing Home FAQ

Nursing Home FAQs

Each nursing home and assisted living facility resident has the right to be safe from abuse and neglect. Staying informed about these issues and knowing how to respond when we suspect they may happen can protect nursing home residents and keep the long-term care system in check.

Nursing Home Abuse FAQ

Nursing home elder abuse is any intentional act that aims to harm a resident. Here is how to recognize it and report elder abuse.

What Are the Signs of Nursing Home Abuse?

The signs of nursing home abuse include unexplained injuries, such as bruises, cuts, or fractures, sudden changes in mood or behavior, and withdrawal from activities and social life. Financial exploitation can show through unexpected changes in finances or missing personal items. 

If you notice these signs, act quickly — speaking up can protect your family members and prevent further abuse. 

What Are the Different Types of Nursing Home Abuse? (Physical, Emotional, Sexual, Financial)

Nursing home residents can suffer several forms of elder abuse, sometimes occurring at the same time:

  • Physical abuse – Includes hitting, kicking, slapping, or inappropriate use of chemical or physical restraints. 
  • Emotional abuse – Includes verbal abuse, isolation, or humiliation.
  • Sexual abuse – Includes any unwanted sexual contact or advance. 
  • Financial abuse – Exploiting a resident’s finances through theft, manipulation, coercion, or unauthorized transactions. 

How Can I Report Nursing Home Abuse?

You can report abuse and seek support through several routes:

  • Contact nursing home administrators, as they are required by law to file a report to state authorities within 24 hours, or two hours in case of physical injuries
  • Eldercare Locator hotline at 1-800-677-1116
  • Adult Protective Services (APS) is available in your state. You can find contact information to report abuse by area here
  • Your local long-term care ombudsman program. Find ombudsmen in your state.
  • 911 for nursing home residents in immediate danger 
  • Healthcare providers and medical personnel, as they are mandatory reporters
  • Elder abuse hotlines in your state
  • Contact Medicaid services for suspected Medicaid fraud

Contact your state-specific services to report suspected abuse confidentially. Taking action promptly can protect the resident from further harm. Call a law firm for additional assistance in holding facilities liable.

Nursing home abuse victims and their families can file a personal injury lawsuit against the nursing facility, seeking compensation for emotional or physical harm. Family members can also hire a law firm to pursue wrongful death claims if abuse leads to a resident’s passing. Additionally, victims may be eligible for punitive damages to hold the facility accountable. 

Can I Sue a Nursing Home for Abuse?

Yes, you can sue a nursing facility for abuse if there’s evidence of negligence or intentional harm by staff or management. A law firm can help you obtain evidence.

What Is the Process for Filing a Nursing Home Abuse Lawsuit?

Contact nursing home abuse attorneys for a free case consultation. After the consultation, the process looks like this:

  • Investigation and gathering evidence
  • Filing the claim
  • Discovery phase, in which you and your lawyer exchange information and evidence with the other side
  • Settlement or trial

How Much Does It Cost to Hire a Nursing Home Abuse Lawyer?

Many nursing facility abuse lawyers work on a contingency basis, meaning you only pay the attorney fee if they win your case. The attorney fees are calculated as a percentage of your financial compensation, often between 30% and 40%. Before hiring an attorney, always clarify the fee structure and ask about additional expenses such as expert consultations. 

What Kind of Compensation Can I Recover in a Nursing Home Abuse Case?

Your financial compensation can include medical expenses, pain and suffering, relocation costs, and sometimes punitive damages. In wrongful death claims, you can also recover damages for funeral expenses, loss of financial support, and loss of companionship and emotional distress.

What Should I Do if I Suspect a Loved One Is Being Abused in a Nursing Home?

If you suspect abuse and believe a resident is in immediate danger, call 911. In other cases, you can do the following:

  • Talk to your family member and assess how they feel. However, they may choose to remain silent out of fear.
  • Share your concerns with the nursing home administrator.
  • If you’re not satisfied with the administrator’s response, file a complaint with the appropriate state agency, Adult Protective Services, or ombudsman.
  • Preserve evidence such as medical records, injury photographs, and financial documents regarding the resident’s care.

Nursing home abuse cases are complex, and you usually need a personal injury attorney to guide you through the process and protect your loved one’s rights.

Should I Move My Parent When Elder Abuse Is Reported at a Nursing Home?

Your parent’s well-being is your top priority. If you suspect they are in an unsafe or abusive situation, you can file a formal complaint to have them relocated. However, moving them to a new facility can be damaging if they are not directly affected. If unsure, speak with their care team, consult a lawyer, or call a nursing home hotline to evaluate the situation. 

Is There a Time Limit for Filing a Nursing Home Abuse Claim?

Yes. The statute of limitations for filing a nursing home claim varies by state. In most cases, it is between one and three years from the date of injury or its discovery. 

What Are the Nursing Home’s Responsibilities in Preventing Abuse?

Nursing facilities have a legal and ethical responsibility to prevent abuse by:

  • Screening employees
  • Training staff
  • Monitoring resident’s care
  • Reporting abuse
  • Maintaining a safe environment

They can be held liable if they fail to fulfill their obligations, which results in harm. 

How Do I Report Coworkers For Nursing Home Abuse?

Every nursing home employee is legally required to report observed or suspected abuse and neglect. If you’re worried about retaliation, know that the Nursing Home Care Act legally protects you. If you have suffered consequences for speaking out, you can file a lawsuit against the facility by contacting a nursing home lawyer.

Nursing Home Neglect

All residents have the right to a safe and respectful environment, medical care, proper nutrition, and freedom from elder abuse and neglect. Unfortunately, their rights aren’t always respected in a nursing home setting. 

What Is Nursing Home Neglect?

Neglect in nursing facilities happens when employees fail to provide adequate care to residents, which results in harm or potential harm. Such cases are common in understaffed nursing homes where employees struggle to provide basic residential care, such as:

  • Personal hygiene
  • Nutrition and hydration
  • Medical care
  • Safe and sanitary environment 

How Is Neglect Different From Abuse?

Neglect involves failing to provide necessary care, such as food, medical attention, or safety, while abuse is intentional harm, including physical, emotional, sexual, or financial mistreatment. Both can cause significant harm, but neglect is often more passive.

What Are the Signs of Nursing Home Neglect? 

The signs of nursing home neglect include:

Can Neglect Be Unintentional?

Although it can cause serious harm and pain, neglect can be unintentional. It’s often a result of staff shortages, poorly qualified or trained staff, or inadequate supervision. 

What Are the Consequences of Nursing Home Neglect?

The consequences of nursing home neglect can be severe, leading to physical injuries like falls resulting in broken bones, pressure ulcers or malnutrition, infections, and even death. Victims may experience a decline in physical, cognitive, and mental health, loss of dignity, and emotional distress. 

How Do I Prove Neglect in a Nursing Home?

You’ll need strong proof of nursing home negligence if you want to take legal action. An attorney can help you collect:

  • Medical records
  • Photographs of injuries or unsanitary conditions
  • Witness statements from residents, staff, or family members
  • Documentation showing missed medications or improper medical treatment
  • Expert testimonies from medical professionals

Who Is Liable for Nursing Home Neglect?

Multiple parties can be held liable for nursing home neglect or abuse. These include the nursing facility, employees such as aides and nurses, the facility’s management, or third-party contractors such as medical professionals.

What Can I Do if My Loved One Is Being Neglected in a Nursing Home?

If you suspect your loved one is suffering neglect in a nursing home setting, you can take action to protect them. Start by gathering evidence of neglect and then report the neglect to management. If unsatisfied with the outcome, contact APS or your state’s long-term care ombudsman. 

You can also move your family member to another facility and contact a personal injury law firm for help.

Is Understaffing Considered Neglect?

Understaffing can be considered neglect, as long-term care or assisted living facilities fail to hire enough staff to provide proper resident care. Understaffing is a key factor in many neglect cases. 

What Questions Should I Ask a Nursing Home About Their Neglect Prevention Policies?

It’s good to ask as many questions about the nursing home as possible. You can start with the following:

  • What is your staff-to-resident ratio?
  • How do you ensure staff are trained in recognizing and preventing neglect?
  • What is your protocol for monitoring residents’ health and well-being?
  • How often are residents assessed for nutrition, hygiene, and medical treatment?
  • What steps are taken if nursing home abuse or neglect is suspected?
  • Do you conduct background checks on staff members before hiring?
  • What is your policy for reporting care concerns?
  • How do you address complaints from residents or their families?

Nursing Home Injuries

Abuse or neglect are the main reasons for nursing home litigation, as they often result in injuries, reduced mobility, poor health, disability, and even death. 

What Are the Most Common Types of Nursing Home Injuries?

The most common types of nursing home injuries are:

What Causes Falls in Nursing Homes?

Falls are caused by various factors, including understaffing, failure to implement a fall prevention plan, an unsafe nursing home area, medications, certain health conditions, and improper mobility aids such as wheelchairs and walkers. A lack of assistive devices, such as grab bars and fall mats, can also contribute to falls. 

How Can Falls Be Prevented in Nursing Homes?

Falls can be prevented by ensuring adequate supervision and training, sufficient staff, and an environment free from accident hazards. Nursing homes should also implement fall prevention plans for high-risk residents.

What Are the Signs and Stages of Bedsores?

Bed sores can appear as slightly reddish bruises at first and may be less visible on darker skin tones. In stage two, they become an open wound that affects the first two layers of the skin. In stage three, the wound penetrates deeper into the subcutaneous fat, while stage four pressure ulcers reveal muscles, tendons, and bones,

What Are the Risks of Untreated Bedsores?

Besides the pain, discomfort, and social isolation the residents suffer, untreated bed sores can be life-threatening. As open wounds, they can lead to infections, sepsis, septic shock, and death.

How Can Medication Errors Be Prevented in Nursing Homes?

Many regulations and healthcare standards aim to prevent medication errors, and nursing homes are required to comply. This includes clear labeling, keeping expired and unexpired medications separate, double-checking, and safe storage rules. 

What Are the Signs of a Medication Error?

Medication mistakes, such as missed, delayed, wrong, or incorrectly dosage medications, can affect the resident’s health in many ways. Family members, other residents, and staff should pay attention to unusual symptoms or side effects and significant changes in blood pressure, heart rate, or respiration. 

What Are the Common Types of Infections in Nursing Homes?

Common types of infections in nursing homes include:

  • Urinary tract infections
  • Bronchitis and pneumonia
  • Skin infections related to pressure sores
  • Gastrointestinal infections
  • Eye infections
  • Sepsis

How Can Infections Be Prevented in Nursing Homes?

Each nursing home must adhere to established infection prevention and control protocols. These include adequate hand hygiene, the proper use of PPE, wound care, incontinence care, vaccination, monitoring and isolating sick residents, and regular cleaning and disinfection.

What Should I Do if My Loved One Is Injured in a Nursing Home?

If someone you love has been injured due to abuse or neglect, you can take measures to protect them and hold the facility accountable. Here’s what you should do:

  • Seek immediate medical attention for the family member
  • Document the injury
  • Report the incident to facility management and ask for a report 
  • Consult a personal injury attorney

Can I Sue a Nursing Home for My Loved One’s Injuries?

Yes, you can sue the facility if the injury was directly caused by neglect, abuse, or medical malpractice. Contact a nursing home attorney to discuss your case. 

Who Is Responsible for Injuries That Occur in a Nursing Home?

The nursing facility, staff members, management, or third-party contractors such as physicians can all be responsible for Injuries in nursing homes and assisted living facilities.

Depending on the injury and circumstances, nursing home injury victims have several legal avenues, including:

  • Personal injury claim
  • Wrongful death claim
  • Medical malpractice claim 
  • Reporting the home to the government to ensure oversight

How Can I Prove Negligence Caused My Loved One’s Injury?

To prove the facility’s negligence, you must show that the facility’s action or inaction directly caused the injury. You will need strong evidence such as witness statements, photographs, medical records, and expert opinions.

What Kind of Compensation Can Be Recovered for the Injuries of a Nursing Home Resident?

You can recover compensation for medical expenses, pain and suffering, emotional distress, punitive damages, and funeral expenses. 

Nursing home abuse and neglect affect one in ten residents, and the toll these issues take on older adults and their families is immeasurable. If you have any suspicions about abuse or neglect or are worried about a facility’s standard of care, contact us for a free consultation with a nursing home abuse and neglect lawyer by calling (800) 926-7565 or filling out our online form.

What Is Nursing Home Abuse?

Nursing home abuse typically involves mistreatment by caregivers harming the residents in an assisted-living facility, LTC home, or rehabilitation center.

Abusive behavior may involve intentional or unintentional harm that leaves the victim with injury, trauma, medical emergency, or death.

Caregiver abuse is rampant in recent years, as many more baby boomers enter their retirement years. The abuse is often the result of improper training, understaffing, or burnout when the existing medical team works long hours for little pay.

Even though neglect and abuse are crimes, many cases go unreported when the victim is incapable of verbalizing what happened or lives in fear of retaliation if they speak out.

Typical forms of nursing home abuse and neglect could include:

  • Assault and battery from slapping, kicking, pushing, punching, pinching, beating, shaking, or threats
  • Substandard healthcare that could cause declining health
  • Sexual assault involving’s rate, sodomy, or inappropriate touching
  • Continual or prolonged deprivation of water food
  • The unauthorized use of chemical or physical restraints, including straps and psychotropic medications
  • Unauthorized seclusion or isolation
  • Medication errors that lead to adverse reactions
  • The development of bedsores

What Are the Signs and Symptoms of Physical, Mental, or Verbal Abuse and Neglect?

Abuse is often classified as any form of abuse involving physical assault, sexual assault, mental/emotional abusive behavior, and neglect.

Common symptoms of nursing home neglect and abuse involve:

  • Facility-acquired bedsores (pressure wounds, pressure sores, pressure ulcers, decubitus ulcers)
  • malnutrition and dehydration
  • Asphyxia age and
  • Facility-acquired infections
  • Fall injuries, including traumatic brain injuries, broken bones, fractures, and spinal cord damage
  • Elopement or wandering away from the facility
  • Unexpected weight gain or weight loss
  • The reluctance of the nursing home resident to speak in the presence of specific individuals
  • Unexplained injuries including bruises, cuts, wounds, or welts at varying stages of healing
  • Residents emotionally upset, agitated, or frustrated
  • isolated or wanting to be isolated from others
  • Living in the facility’s unclean or unsanitary conditions
  • Residents who are non communicative or extremely withdrawn

How Do I Report Nursing Home Abuse?

The US Department of Health and Human Services (HHS) sponsors the Eldercare locator, connecting senior citizens to valuable resources in their community, including government programs, healthcare, and housing.

The toll-free number (800) 677-1116 is also the nursing home abuse hotline, with operators standing by M-F between 9:00 AM and 8:00 PM Eastern Standard Time.

The National Center on Elder Abuse (NCEA), first established in 1988, also provides advocacy work on spotting and stopping abusive behavior through training and education at (855) 500-3537 (M-F between 8:30 AM at 5:00 PM Eastern Standard Time.

You can also report abusive behavior in a confidential setting through the National Adult Protective Services Association.

Each individual’s name reporting through the system is kept confidential except through court orders to avoid legal action or retaliation.

Who Should I Contact First For Nursing Home Abuse?

For immediate interaction, consider talking to the Facility Administrator to file a formal complaint on what you suspect, observed, or saw involving abuse or neglect.

Additionally, contact the facility’s Director of Nursing, who can take immediate action and remove the abuser from the resident’s care.

By law, the nursing home administrator and medical team must file a report to state authorities within two hours if the nursing home resident was physically injured or twenty-four hours otherwise.

A follow-up report must be filed with the same agency within seventy-two hours to show how the situation was rectified and initiate a nursing home case investigation.

Under the Centers for Medicare and Medicaid Services (CMS) guidance, federal and state authorities will send inspectors to investigate what occurred. Every formal complaint will undergo a comprehensive investigation, and if the allegations are true, specific actions must be taken according to local and federal laws.

Sometimes, local law enforcement will also participate in the investigation and arrest or file charges against anyone committing a crime.

What Do I Do If I Suspect Abuse Harming Nursing Home Residents?

Any individual suspecting or knowing about abusive behavior in the nursing home should immediately stop the abusive behavior, negligence, sexual assault, or financial exploitation of an innocent victim.

Many cases involve unexplained injuries, substandard living conditions, signs of physical assault like bruising and cuts, or verbal assaults.

As a nursing facilities’ resident advocate, you must ensure their safety. Call 911 if immediate attention is required. Otherwise:

  • Talk to the loved one or family member and ask if they feel harmed, threatened, abused, neglected, or exploited. Many times, your loved ones will remain silent to avoid retaliation from their abuser. Trust your instincts.
  • Speak with the Administrator and discuss concerns about the resident’s safety and well-being
  • Protect the resident’s rights to ensure they receive care and privacy with dignity and respect
  • File a complaint with the appropriate state agency, Adult Protective Services, or ombudsman if you are dissatisfied with the nursing center’s response to your concerns
  • Document all evidence, including injury photographs, medical reports, fall accident reports, or anything. Recording any suspicions of exploitation, negligence, or abusive behavior and help support your complaint

Take appropriate corrective measures, participate in the nursing home resident’s care and routinely show your visible presence to ensure everyone knows you are keeping your eye on the medical team.

Discuss what happened with the nursing home attorney specializing in abusive cases. Attorneys can help stop the abuse, remove your loved one from the facility, and begin a compensation claim to recover damages.

Should I Move My Parent When Abuse Is Reported At A Nursing Home?

In extreme situations, family members may have no other alternatives than to relocate a parent who has reportedly been abused, mistreated, or neglected at a nursing home.

Typical situations for relocating include:

  • Any suspicion of neglect or abuse
  • The nursing home uses abusive tactics to transfer remove the patient illegally
  • The nursing center provides disruptive treatment due to their inability to provide proper care
  • The nursing facility is neglecting the patient who requires care for specific health conditions

You may need to take appropriate measures like filing a formal complaint to relocate a loved one in an unsafe or abusive situation in the nursing home.

Speak with the Nursing Home Administrator about your concerns and consider using the facility’s grievance resolution process to identify any suspicions of abuse and negligence occurring in the caregiving center.

How Common Is Abuse in Nursing Homes?

According to the National Association of Nursing Home Attorneys, an estimated 5 million senior citizens suffer physical, mental, emotional, psychosocial, and sexual abuse every year.

The data shows that more than one-third of all nursing home residents have witnessed at least a single incident involving physical assault involving senior citizens during the previous year.

The abuse is often the result of understaffing at the nursing home by an overworked team that can only provide substandard care. Sometimes, a Nurses Aide might be in charge of thirty patients.

The national standard ratio for nursing aides to residents is 1:15. However, in some facilities, this ratio is as high as 1:30.

Statistics released by the Centers for Medicare and Medicaid Services (CMS) reveal that every nursing center has about twenty complaints on average every year, equating to nearly 300,000 complaints involving problems with staffing, quality of care, and other contributing factors.

Who Is Most at Risk of Abuse in a Nursing Home?

The young, old, infirm, rehabilitating, and disabled live in nursing homes, assisted living centers, and long-term caregiving centers as temporary or permanent residents.

Individuals most vulnerable to abuse in a nursing home include those with physical and cognitive difficulties, including Alzheimer’s disease, dementia, or social isolation.

Additionally, individuals who are overmedicated or under medicated have an increased risk of physical, mental, sexual, psychosocial, verbal, and mental abuse. Studies show that a third of all nursing home patients are on antipsychotic medications.

Studies showed that a third of all women with disabilities living in an institutional setting like a nursing center or assisted living center reported experiencing interpersonal violence.

This statistic was significantly higher than the 21% of females without disabilities reported.

Who Must Be Informed First of Abuse That Occurs in a Nursing Home?

If the resident is in immediate danger, call 911 and report what happened to local law enforcement.

Typically, the police will arrive on the scene to protect the resident from any further harm and begin an investigation to determine precisely what happened.

If the resident is not an immediate danger, speak with the Nursing Home Administrator and Director of Nursing to file a formal complaint to initiate an investigation. By law, the nursing home must notify local authorities by fax within two hours if physical injuries are involved or twenty-four hours if there is no physical injury.

Likely, within days, inspectors will arrive at the nursing home to begin an in-house investigation by reviewing medical records, taking eyewitness testimony, and speaking directly with everyone involved, including the abused resident.

The nursing center must take immediate action to correct the problem, including removing the abuser from the resident.

What To Do When Overhearing Elderly Verbal Abuse Saying Shut Up To An Elder In A Nursing Home?

Nursing Home administrators must provide abuse prevention training to every medical team member, including the Medical Director, Director of Nursing, Assistant Director of Nursing, registered nurses, licensed practical nurses, and nurse’s aides.

Filing a formal complaint of hearing any medical team member verbally abusing a resident can stop the assault immediately and initiate an investigation.

By law, the staff member verbally abusing the resident must be removed from their care, including being sent home or fired.

In some cases, the verbal abuse comes from other people: patients, visitors, a loved one, family members, or friends. In these incidents, the complaint must be filed with the nursing staff to ensure the abuse from others stops immediately.

How Do I Turn Coworkers In For Nursing Home Abuse?

Turning in a coworker for abusing a nursing home patient is a brave move that can quickly protect the abused or neglected victim.

By law, every nursing center employee must report any observed or suspected abuse, mistreatment, or neglect involving a resident under their care.

Typical nursing home employees formally accused of neglect and abuse include administrators, registered nurses, licensed practical nurses, certified nursing, administrative staff, janitorial staff, food service employees, physical and occupational therapists, maintenance crews, and groundskeepers.

An employee might suspect abuse or neglect involving a coworker, vendor, contractor, or member of the administration team that:

  • Discriminates against Medicaid-eligible patients
  • Falsifies medical records
  • Fails to respond to the resident’s call light
  • Fails to provide adequate security
  • Physically abuses patients
  • Sexually assaulted victims
  • Exposed the patient’s medical record and personal information
  • Financially exploits the patient by stealing money, credit cards, and personal things
  • Neglecting the resident’s needs might involve substandard personal hygiene, facility-acquired bed sores, unexplained weight loss, or improperly administering unauthorized behavior-modifying drugs (antianxiety and antipsychotics)

Any coworker witnessing substandard care or abuse in a caregiving facility may be fearful of filing a report believing they could lose their job or be subjected to retaliation by the Administrator.

However, you are protected by the Nursing Home Care Act that protects the employee against retaliation.

If you did lose your job, you can file a nursing home abuse lawsuit against the nursing center and receive compensation that includes:

  • Reinstating your job at the same position you held before being fired,
  • Double the amount of your backpay,
  • Interest and all payments you did not receive,
  • Reinstating your seniority rights and fringe benefits,
  • Other reasonable damages including attorney fees.

A personal injury law firm can open your nursing home abuse case to ensure your rights are protected. Contact us today at (800) 925-7565 (toll-free phone call) or through the contact form to initiate a claim.

Can a Nursing Home Abuse Attorney Help Me?

A personal injury attorney working on your behalf can ensure you are protected from retaliation if you file a formal complaint about abuse or neglect in the nursing home.

You or a family member are likely eligible for financial compensation by filing a claim through a nursing home lawsuit.

Abusive behavior might involve the nursing staff failing to answer your call for assistance, neglecting your bathing schedule, forgetting to provide food and nourishment, or medication mistakes.

The staff may ignore your complaints about physical ailments, medication side effects, or other health issues.

You may have been physically abused, sexually assaulted, or verbally mistreated by nursing staff, loved ones, family members, friends, or other nursing home residents.

An attorney working on your behalf can file a lawsuit, hold the caregiving facility accountable, and ensure you are relocated to a safer environment.

A law firm with personal injury attorneys specializing in nursing home litigation typically accept cases through contingency fee agreements.

This arrangement postpones the clients’ need to make any upfront payments until things are resolved and your compensation claim is received.

How Many Elderly Nursing Home Residents Have Experienced Physical Abuse Perpetrated By Staff?

Information and data released by the World Health Organization (WHO) and Centers for Medicare and Medicaid Services (CMS) revealed that two-thirds of all nursing staff members stated they have neglected and abused residents under their care.

Some statistics reveal that approximately one-half of all neglect and abuse incidents in nursing centers go unreported.

A 2020 study found that nearly nine of ten assisted-living centers reported cases of nursing home abuse and neglect by staff members and employees.

How Do I Report Nursing Home Abuse In Illinois?

The Illinois Department of Public Health regulates public and private nursing homes statewide through licensing, regulating, certifying, and inspecting.

All concerned people have the right to request information and report observed or suspected abuse, neglect, or financial exploitation of residents living in nursing facilities, long-term care centers, and assisted-living homes in numerous ways, including through the:

  • Senior Help Line at (800) 252-8966
  • Regional ombudsman
  • Illinois Department of Public Health at (800) 252-4343
  • Illinois State Police Medicaid Fraud Unit at (888) 557-9503
  • Healthcare and Family Services for Supported Living Facility Complaints at (800) 226-0768
  • National Center on Elder Abuse
  • National Consumer Voice for Quality Long Term Care

All complaints and allegations are held in the strictest confidence.

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